DELIVERY POLICY

SECTION 1- OVERVIEW

This Delivery Policy applies to all meal kits, food items and any other products purchased through Foodably’s website. Our aim is to deliver all our products in perfect condition to our valued customers. We will deliver our products according to the terms and conditions of the following delivery policy. Please note that the responsibility of the meal kit will be transferred to the buyer after delivery is executed.

SECTION 2 – ORDERING & DELIVERY SCHEDULE

Cut off for ordering is (11:59pm) Wednesday night to qualify for Sunday delivery. Orders submitted after 12:01am Thursday morning will be included in the following Sunday delivery.

Deliveries are scheduled between 8:00am – 8:00pm on Sundays. Foodably Inc or its CEO, staff, affiliates, and third-party couriers are not responsible for the quality or state of your perishable food items after delivery has been made. We recommend refrigerating your lunch kits as soon as possible.

No Holiday Deliveries* Deliveries will be completed on the Sunday prior to any holiday Monday, granted that Sunday is also not a holiday – in that case orders will be done on Tuesday. We are closed for two weeks over the Christmas holidays.

SECTION 3 - DELIVERY AREA

We are currently only delivering in the Calgary area. Any orders placed with a delivery address outside of City limits will be cancelled. We also reserve the right to increase delivery costs depending upon how far delivery us from our central kitchen.

SECTION 4 - DELIVERY COURIER

We do our own deliveries; however, we may partner with third-party delivery services.

SECTION 5 - DELAYS IN DELIVERY

Deliveries that are delayed due to weather conditions, environmental or dangerous goods incidents, regulations imposed by a government, snowstorm, quarantine, riots, strikes, work stoppages or slowdowns, labor disputes or disturbances, civil commotion, or any event beyond our control will not be granted a refund. We will work with all buyers to arrange another delivery date with all reasonable effort when it’s safe to do so.

SECTION 6 - CONTACT US

If you have questions or concerns about this Delivery Policy, please contact us at info@foodably.ca.

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