REFUND POLICY AND PAYMENT POLICY

SECTION 1- PAYMENT POLICY

All prices are shown in Canadian currency, and all payments must be made using a valid Canadian credit or debit card. We reserve the right to change the payment methods we accept at any time. You represent and warrant that the payment information you supply to us is true, correct, and complete and that you are duly authorized to use such credit or debit card account for your purchase. All charges incurred by you will be honored by your credit card and debit company including all applicable taxes.

If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Purchase may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your Purchase. You can change or update payment information at any time by logging into your account and revising your information.

SECTION 2 – CANCELLATION AND REFUNDS

Once payment has been verified you cannot cancel or amend the order. Refunds will be honoured if we experience product and service shortage, or if the wrong order has been sent by Foodably. If you place an order for a food product in error, a refund is only possible if no preparations or cooking has been started. Once we receive a meal kit order and begin prepping and cooking that specific meal you will not be granted a refund.

SECTION 3 - PERMISSION OF RECURRING PAYMENT

You hereby provide Foodably the authorization to charge you the transaction amount by saving your credit or debit card for future payments through our third-party payment gateway.
By authorizing us you hereby permit us that:

  1. We can initiate a payment request on your behalf.
  2. These payments can be one-time or recurring.
  3. We have the authority to determine the price based on its services.

SECTION 4 - DISCLAIMER OF LIABILITY RELATED TO THIRD-PARTY PAYMENT GATEWAY

We are not responsible or take no liability whatsoever in respect of any loss or damage arising directly or indirectly to you including but not limited to the following:

  1. Lack of authorization for any transactions since all payments will be processed through our third-party payment gateway.
  2. Exceeding the preset limit mutually agreed upon by you and between your banks.
  3. Any payment issues arising out of the transaction.
  4. The decline of transactions for any other reasons.

SECTION 5 - CONTACT info@foodably.ca.

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